PRIVACY POLICY

Privacy Statement

Privacy Policy of Landmark Hotels and Resorts, Nepal is ethical, and by law, fully committed to protect any information that is given to us during the website usages. When our guests or potential guests use our website, it means they are trusting us with their information. Thus, this becomes our responsibility to protect the privacy of this information provided. 

When the users of the official website of Landmark Hotels and Resorts, Nepal are asked to provide certain information or data, then we can assure you that it will only be used in accordance and compliance with this Privacy Statement. This Privacy Policy is subject to timely update, modification and changes which might be affected by the change in Nepal Government’s policy or any other factors. Landmark Hotels and Resorts, Nepal strongly recommend all the guests, potential guests and travelers to periodically visit our official website and stay updated.

What our website collects?

In order to provide quality service to our website visitors, we may collect Name, Address, Email, Phone Number, Age, Sex, Marital Status, and Nationality. We may also collect demographic information such as postal code, preferences and interests. This information collected will be used only to enhance the guest experience and will not be stored permanently into our database.   

How the data collected will be used? 

The ultimate goal of collecting information is to provide better service and for the following reasons:

1. Internal record keeping. 
2. We may use the information to improve our products and services.
3. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. You can opt out from this service any time. 
4. We may contact you by email, phone, or mail for many reasons. For example, if you stayed at one of our hotels and let’s say you forgot something valuable in the room. Hence, the hotel will reach out to you to let you know that your belongings are safe and will find a way to send the item back to you. 
5. We may use the information to customize the website according to your interests. 

What is the level of Data Security provided?

Landmark Hotels and Resorts is fully committed to ensure that all your information is secured with us. To prevent unauthorized access to your information or unauthorized disclosure of your information we are using PCI DSS certified booking engine to safeguard and secure all information we collect for reservation purposes. In addition, data collected on all areas within our website is encrypted, end to end.

How we use cookies?

A cookie is an element of data that a website can send to your browser, which may then store it on your system. We use cookies in some of our pages to store your preferences and record session information. The information that we collect is then used to ensure a more personalized service level for our users. However, please be assured that your Credit Card number will not be saved for security reasons. You must type the credit card number each time you make a purchase.

You can adjust settings on your browser so that you will be notified when you receive a cookie. Please refer to your browser documentation to check if cookies have been enabled on your computer or to request not to receive cookies. As cookies allow you to take advantage of some of the Website’s essential features, we recommend that you accept cookies. For instance, if you block or otherwise reject our cookies, you will not be able to book flights or use any products or services on the Website that require you to log-in.

This information is treated confidentially and will not be shared with anyone outside of the Landmark Hotels and Resorts Nepal unless otherwise stated in this Privacy Policy. We will only use this information to make informed decisions regarding the purchase of online advertising.

Is there Links to other websites through our official website?

Landmark Hotels and Resorts’ website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website you just clicked or visited. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. These sites are not governed by this Privacy Statement. We strongly suggest you to exercise caution and look at the privacy statement applicable to that website.

What are your rights?

Under the Landmark Hotels and Resorts - Privacy Policy, you may choose to restrict the collection or use of your personal information in the following ways:

1. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
2. You may request details of personal information which we hold about you under the Data Protection Act 1998 If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible to hr@landmarknepal.com.
3. We will promptly correct any information found to be incorrect.